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Shipping & Returns

SHIPPING POLICY

At FeltyTreatsUK, we offer free shipping on all orders above £50. For orders below £50, a nominal shipping fee will be charged based on the size and destination of the package. We strive to dispatch all orders within 1-2 business days, and you can expect to receive your order within 3-7 business days.
If you have any questions or concerns regarding our shipping policy, please do not hesitate to contact us.

RETURN POLICY

We take great pride in the quality of our products, and we are confident that you will love them too. However, if you are not satisfied with your purchase, we offer return opportunity within 7 days of delivery.
To initiate a return, please contact us with your order details and reason for the return. We will provide you with a return address, and once we receive the product in its original condition, we will issue a refund or exchange as per your preference. The shipping of the return must be paid by the customer.
Please note that we do not accept returns for custom orders or digital products like PDF sewing patterns and tutorials.

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